Datahase Dev Private Limited ("Datahase," "we," "us," or "our"), a company incorporated under the laws of India, operates the website www.datahase.com (the "Website"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our Website, use our services, or otherwise interact with us.

By accessing or using our Website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our Website or services.

This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We may collect the following categories of information:

(a) Information You Provide Directly:

Full name
Email address
Phone number
Company name and job title
Project requirements and specifications
Communication history (emails, support tickets, chat messages)
Billing and invoicing details (name, address, GST number if applicable)

(b) Payment Information:

Payment details such as credit/debit card numbers, bank account information, and UPI IDs are collected and processed securely by our third-party payment gateway provider. Datahase does not store your full payment card details on its servers.

When you visit our Website, we may automatically collect certain information, including:

IP address
Browser type and version
Operating system
Pages visited, time spent on pages, and navigation paths
Referring URL
Device type and screen resolution
Date and time of access

(d) Cookies and Tracking Technologies:

We use cookies and similar tracking technologies, including Google Analytics, to analyze Website traffic and usage patterns. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on the Website. This data is processed by Google in accordance with Google's Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Types of cookies we use:

Essential Cookies: Required for the basic functioning of the Website.
Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics).

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To process transactions and send related information, including invoices and payment confirmations
To communicate with you regarding project updates, service delivery, and support
To send technical notices, updates, security alerts, and administrative messages
To respond to your inquiries, comments, and requests
To analyze Website usage and improve our services, content, and user experience
To detect, prevent, and address technical issues, fraud, or security concerns
To comply with applicable laws, regulations, and legal processes
To enforce our Terms and Conditions

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

(a) Service Providers:

We may share your information with third-party service providers who assist us in operating our Website, processing payments, delivering services, or conducting business operations. These providers are contractually obligated to use your information only for the purposes for which it was shared and to maintain its confidentiality.

(b) Payment Processors:

Payment information is shared with our third-party payment gateway provider to process transactions securely. The payment processor's use of your information is governed by their own privacy policy.

We may disclose your information if required to do so by law, regulation, court order, or governmental request, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or ensure the safety of our users.

(d) Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

4. Data Security

We implement reasonable security practices and procedures, as mandated under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.

6. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete personal information.
Deletion: You may request deletion of your personal information, subject to our legal obligations and legitimate business interests.
Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time. Please note that withdrawal of consent may affect your ability to use certain features of our services.

To exercise any of these rights, please contact us using the details provided in Section 9 below.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Website and services after any changes constitutes your acceptance of the updated Policy.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are as follows:

Grievance Officer: Datahase Dev Private Limited

Email: [email protected]

Location: Alappuzha, Kerala, India

The Grievance Officer shall address your concerns within 30 days of receipt of a complaint.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Datahase Dev Private Limited