Terms and Conditions

1. Definitions

"Services" means the software development, IT consulting, cloud computing, mobile application development, AI solutions, database design, security solutions, subscription-based software products, and any other goods or services offered by Datahase through the Website or otherwise.

"Subscription Services" means any Services offered on a recurring basis, billed monthly or annually, as specified at the time of purchase.

"Project-Based Services" means any custom development, consulting, or one-time service engagements.

"Payment Gateway" refers to the third-party payment processing service used by Datahase to facilitate online transactions.

2. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872, to use our Website and Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Use of Website and Services

3.1. You shall not use our Website and/or Services for any purpose that is unlawful, illegal, or prohibited under the laws of India or any other applicable jurisdiction.

3.2. You agree not to:

• Copy, modify, distribute, or create derivative works of any content on our Website without our prior written consent.
• Use any automated means (bots, scrapers, crawlers) to access or collect data from our Website.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Interfere with or disrupt the integrity or performance of the Website or Services.
• Use our Services to transmit any harmful, offensive, or illegal content.

3.3. It is your responsibility to ensure that any Services available through our Website meet your specific requirements before placing an order.

4. Intellectual Property

4.1. All content, features, functionality, trademarks, logos, and intellectual property on the Website are owned by Datahase Dev Private Limited and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable intellectual property laws of India and international treaties.

4.2. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for its intended purposes. This license does not include the right to reproduce, distribute, modify, or create derivative works from any content on the Website.

4.3. For Project-Based Services, intellectual property ownership and licensing terms shall be as specified in the individual service agreement or statement of work executed between you and Datahase.

5. Orders and Availability

5.1. You agree to provide accurate and complete information for order fulfillment and service delivery. We shall not be liable for issues resulting from incorrect or incomplete information provided by you.

5.2. All purchases and orders are subject to availability and acceptance by Datahase.

5.3. We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of:

• Non-availability of the requested Services
• Errors in pricing or service descriptions
• Suspected fraudulent or unauthorized transactions
• Violation of these Terms

6. Subscription Services

6.1. Subscription Services are billed on a recurring basis (monthly or annually) as selected by you at the time of purchase.

6.2. By subscribing, you authorize Datahase to charge the applicable subscription fee to your designated payment method at the beginning of each billing cycle.

6.3. Subscription fees are non-refundable except as expressly stated in our Refund and Cancellation Policy.

6.4. Datahase reserves the right to modify subscription pricing with at least 30 days' prior written notice. Continued use of the Subscription Services after the price change takes effect constitutes your acceptance of the new pricing.

6.5. Datahase may suspend or terminate your subscription if payment fails or is declined. You remain responsible for any outstanding amounts.

7. Payments

7.1. All payments must be made in full at the time of purchase unless otherwise agreed upon in writing by Datahase.

7.2. Payments are processed through our third-party payment gateway. You must ensure that the payment details provided are valid, accurate, and belong to you or that you are authorized to use the payment method.

7.3. All prices are listed in Indian Rupees (INR) unless otherwise specified. Applicable taxes, including Goods and Services Tax (GST), will be added to the price as required by law.

7.4. You acknowledge and agree that Datahase shall not be liable for any loss or damage arising directly or indirectly from the decline or failure of any transaction due to:

• The cardholder exceeding the preset spending limit agreed upon with the issuing bank.
• Technical failures of the payment gateway or banking systems.
• Insufficient funds or expired payment methods.
• Any restrictions imposed by your bank or financial institution.

8. Refund and Cancellation

All refunds and cancellations are governed by our Refund and Cancellation Policy, which forms an integral part of these Terms. Please read the Refund and Cancellation Policy carefully before making a purchase.

9. Service Availability and Modifications

9.1. Datahase strives to maintain continuous availability of the Website and Services. However, we do not guarantee uninterrupted, error-free, or secure access at all times.

9.2. We reserve the right to modify, suspend, or discontinue any part of the Website or Services, temporarily or permanently, with or without notice.

9.3. Datahase shall not be liable for any loss or inconvenience arising from service interruptions, modifications, or discontinuations.

10. User Accounts

10.1. Certain Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

10.2. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

10.3. Datahase reserves the right to suspend or terminate your account at any time, without prior notice, if we reasonably believe that you have violated these Terms or engaged in fraudulent or illegal activity.

11. Limitation of Liability

11.1. To the fullest extent permitted by applicable law, Datahase, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Website or Services.

11.2. Datahase's total aggregate liability for any claims arising under these Terms shall not exceed the total amount paid by you to Datahase for the specific Service giving rise to the claim during the twelve (12) months preceding the event.

11.3. Datahase shall not be liable for any loss or damage arising directly or indirectly from the decline of authorization for any transaction due to the cardholder exceeding the preset limit mutually agreed upon with the acquiring bank.

12. Indemnification

You agree to indemnify, defend, and hold harmless Datahase, its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Website or Services, your violation of these Terms, or your violation of any applicable law or third-party rights.

13. Force Majeure

Datahase shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, war, terrorism, government actions, labor disputes, power failures, Internet or telecommunications failures, or cyberattacks.

14. Privacy

Your use of our Website and Services is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.

15. Termination

15.1. Datahase may terminate or suspend your access to the Website and Services immediately, without prior notice or liability, if you breach any provision of these Terms.

15.2. Upon termination, your right to use the Services shall cease immediately. Provisions of these Terms that by their nature should survive termination shall continue to remain in effect, including but not limited to intellectual property provisions, limitation of liability, indemnification, and governing law.

16. Governing Law and Jurisdiction

16.1. These Terms shall be governed by and construed in accordance with the laws of India.

16.2. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts located in Alappuzha, Kerala, India.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy and the Refund and Cancellation Policy, constitute the entire agreement between you and Datahase with respect to the use of the Website and Services, and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

19. Changes to These Terms

Datahase reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website and Services after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

20. Contact Information

If you have any questions regarding these Terms, please contact us at:

Datahase Dev Private Limited

Email: [email protected]

Location: Alappuzha, Kerala, India